0497 772 679

tom@rovroutsourcing.com

Community Client Success Manager

Community Client Success Manager

ROVR

Job type

Full Time

Schedule

Monday - Friday

Hours

9AM to 5PM

Job category

Digital Marketing, Social Media Manager, Online Marketing, Social Media

About the company

As a Community Manager, you will be essential in managing and nurturing client relationships across our three key offerings: online courses, the client’s AI tool and business advisory services. You'll also take charge of generating new leads through a blend of paid and unpaid media channels. Collaborating closely with the founder, you'll develop and implement marketing strategies across earned, owned, and paid channels, with a strong emphasis on community building and lead generation. Think of yourself as the party host for our brand, making sure everyone is engaged and knows exactly where to go.

Job description

As Community Client Success Manager you are responsible for the following: Client Management: Manage and nurture relationships across our product lines. Oversee client interactions to ensure ongoing satisfaction and growth. Lead Generation: Drive new leads through paid and unpaid media efforts. Develop and execute marketing strategies to boost engagement and conversions. Community Building: Build a thriving community through social media, content creation, and email marketing. Collaborate on strategies that foster engagement and brand loyalty. Technology Management: Utilize tools like WordPress, ConvertKit, ClickFunnels, Zapier, and more to support your work. Data Analysis: Analyze engagement data to optimize our community and marketing efforts. Report on campaign effectiveness and make data-driven recommendations.

Requirements

We are looking for someone who has: At Least more than 5 years of experience in community management or digital marketing. Strong understanding of social media and community-building strategies. Experience with paid media campaigns on platforms like Meta and Google. Familiarity with tech tools like WordPress, ConvertKit, ClickFunnels, and more. Excellent communication skills and a collaborative mindset. A passion for customer-centric brand building. TYPE OF POSITION, PHYSICAL REQUIREMENTS, & EXPECTED HOURS OF WORK: Full Time Position Work From Home Set up Can work between 9AM to 6PM AEST Laptop / Desktop (Minimum requirements 8 GB RAM, i5 processor & Windows 10) Internet Speed (Minimum of 15 MBPS} Benefits SALARY AND BENEFITS: ​$8 / hr Paid Australian Holidays Paid Time off Benefits Permanent Work from Home HMO allowance after 3 months of employment