by Tom | Jul 27, 2026 | Small Business Tips
Ray Kroc walked into a small burger joint in San Bernardino in 1954 and saw something the McDonald brothers didn’t. He wasn’t looking at the burgers. He was looking at the kitchen. Two brothers had built a system so tight that a teenager off the street...
by Tom | Jun 23, 2026 | Small Business Tips
Most business owners have heard of E-Myth Revisited. A fair few have read it. Fewer still have done anything with it. I get it. Books about business systems are great until Monday morning rolls around and you’re back in your inbox, quoting jobs, chasing invoices, and...
by Tom | Jun 17, 2026 | Small Business Tips
You have probably had this conversation at a networking event. Someone asks what you do, you tell them, and they immediately say “oh, we have got someone who does that” — or worse, “how much do you charge?” Before you have even explained what...
by Tom | Jun 12, 2026 | Small Business Tips
You’ve probably heard the phrase before. “Work on your business, not in it.” It’s one of those business-book lines that sounds great until Monday morning, when the phones start ringing, the inbox is full, and you’re the only one who knows...
by Tom | Jun 10, 2026 | Small Business Tips
You started your business because you were good at something. Maybe you were the best bookkeeper at your firm. Or the tradie who could get more done in a day than your whole team. Or the designer every client loved working with. So you took the leap. You went out on...
by Tom | Jun 5, 2026 | Small Business Tips
You know the thing almost every small business owner keeps putting off indefinitely? Writing SOPs. Standard Operating Procedures. Even the name sounds bureaucratic — like something only big companies with compliance teams and dedicated HR departments bother with. But...