by Tom | Jun 5, 2026 | Small Business Tips
You know the thing almost every small business owner keeps putting off indefinitely? Writing SOPs. Standard Operating Procedures. Even the name sounds bureaucratic — like something only big companies with compliance teams and dedicated HR departments bother with. But...
by Tom | Jun 3, 2026 | Outsourcing
There’s a moment every business owner hits. You’re staring at your inbox at 9pm, you’ve got three quotes to send, a follow-up that’s been sitting there for two weeks, and you haven’t eaten dinner yet. You tell yourself you’ll get on top of it on the weekend. You...
by Tom | Jun 1, 2026 | Small Business Tips
You know the one. It’s been sitting on your to-do list since… actually, you’re not sure when you wrote it down. It might have migrated from one notebook to the next, or from last week’s Trello column into this week’s. You’ve looked at it every morning, moved it to...
by Tom | May 27, 2026 | Small Business Tips
Gerber’s E-Myth Revisited is probably the most quoted business book in the SMB world. And for good reason — most of it is brilliant. But Chapter 13? That’s where I part ways. If you’ve read the book — or even just heard someone at a networking event...
by Tom | May 27, 2026 | Outsourcing
You hired a VA. You handed them something to do. And what came back wasn’t quite what you had in mind. It happens more than you’d think — and almost every time, it comes down to the brief. Not the VA, not the task, not the platform. The brief. Most small...
